Terms of Service

Last Updated: January 2025

1. Agreement to Terms

By accessing or using the FactorFactory platform and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Assessment Services

FactorFactory provides online psychometric assessment tools and related services. Our services are intended for professional use by qualified practitioners, HR professionals, consultants, and organizations.

3. Partner Accounts

• You must provide accurate and complete registration information
• You are responsible for maintaining account security
• You must be at least 18 years old to create an account
• One account per person or legal entity

4. Appropriate Use

You agree to use our assessments:

• In compliance with all applicable laws and regulations
• With appropriate consent from assessment takers
• For legitimate business or professional purposes
• In accordance with professional ethical standards

5. Payment Terms

• Prices are listed in USD
• Payment is due at time of purchase
• All sales are final except as outlined in our Return Policy
• Volume discounts apply automatically based on purchase quantity

6. Intellectual Property

All assessments, reports, and platform content are protected by intellectual property laws. You may not:

• Copy, modify, or distribute assessment content
• Reverse engineer assessment algorithms
• Use our content to create competing products
• Remove copyright or proprietary notices

7. Data Privacy

We handle all data in accordance with our Privacy Policy. You agree to:

• Obtain necessary consents for assessment data collection
• Use assessment data only for stated purposes
• Protect confidentiality of assessment results
• Comply with applicable data protection laws

8. Limitation of Liability

FactorFactory provides assessments as tools for professional use. We are not liable for:

• Decisions made based on assessment results
• Misuse or misinterpretation of assessments
• Indirect or consequential damages

9. Termination

We may terminate or suspend accounts for violations of these terms. Upon termination, your right to use our services ceases immediately.

10. Changes to Terms

We may modify these terms at any time. Continued use after changes constitutes acceptance of new terms.

11. Contact Information

For questions about these terms, contact us at: [email protected]